Delivery & Returns
If you believe your goods are faulty, please contact our customer service team at email@example.com along with any information and any images outlining any defects or damage.
RETURNS - APPAREL
If you're not happy with your items for any reason, you can return them to us within 45 days of receiving them for a full refund (excluding original shipping cost) if they are in a saleable, unworn, unused condition. We are unable to accept exchanges - orders should be returned and re-placed.
RETURNS - HARDGOODS
We will only accept an item as faulty if there is a manufacturing fault. This does not include parts damaged due to skating error. Most snapped decks occur when a trick is landed incorrectly. We cannot take responsibility for any damage caused by misuse.
If you think your part has a manufacturing fault, please email us photos before returning it, as we can assess many parts through this process and avoid sending it back unnecessarily. We will only process the exchange or refund if we deem the item as faulty.
F.A.O Independent Customer Service